30 DAY Money-Back Guarantee

Order Lookup

  1. After you placed an order it might take 3-4 days to ship your order. 
  2. We use USPS as our main carrier.
  3. US transit time can take up to 3-5 days
  4. International transit time can take up to 14-20 days
  5. "Not Fulfilled" means we have received your order, and we are packing your order.
  6. Few helpful tips for smooth delivery
    1. If you work during the day, we recommend you choose your workplace as the shipping destination.
    2. Tape a note to your door or communicate with your postal carrier personally instructing them that it's okay to leave packages at your door.
    3. If you miss a package, your carrier will leave you a notification. You will have the opportunity to contact the post office and schedule a second delivery or you have the option of picking the package up yourself.
  7. For questions & concerns about your order, please send email to OrderInfo@matefit.me with your order#